Help center › Troubleshooting
I can't add a product or a photo
Usually the 25-product limit, the photo type or the video size.
Add product is greyed out
You have 25 products. Delete one to make room.
A photo will not upload
Use JPG, PNG or WebP, and check your connection.
A video will not upload
Videos must be under 25 MB. A product takes at most 2 videos and 3 photos and videos in total.