Help center › Orders

Mark an order as paid

Not paid yet, Customer says paid, Paid or Refunded: keep track of who paid.

1. Check your BenefitPay, bank account or cash first.
2. Open the order and tap Mark as paid (it says Confirm payment when the customer says they paid).
3. If the money did not arrive, tap Not received.

Payment statuses

Not paid yet: nothing yet. Customer says paid: the customer tapped I have paid, sometimes with a payment reference you can check. Paid: you confirmed it. Refunded: you gave the money back.

Tips

• Tajer Al Fareej never sees or moves the money; these statuses are your own record.

Related

• See who still owes you
• Tell the shop you paid
• Payment methods