Help center › Customers
Bring back the jar: credit for returned jars and boxes
Give customers store credit for each jar, box or bottle they bring back, and show how many came back on your shop page.
- Open Marketing, then Jar returns, and choose what one returned jar is worth (or Just thanks).
- In each product that comes in a jar or box, tick Comes in a returnable jar or box (When it can be ordered).
- When someone brings jars back, find them on Jar returns, set how many, and tap Give credit.
- Tap Tell them to send the code on WhatsApp. The credit comes off their next order by itself.
What customers see
A green badge on your shop page with the number of jars back, and a Returnable note on those products with what they get for returning it.
Who has it
Pro and Business.