Help center › Returns and repairs

Log a repair or alteration for a customer

Customer asked in person or on WhatsApp? Add the request yourself.

1. Go to Customers and open the customer.
2. In Order history, tap Repair or alteration next to the order.
3. Choose Return, Exchange, Alteration or Repair and write a note.
4. Tap Add request. It starts as Accepted and is marked Logged by you.
5. Tap Open to go to the order.

Related

• Handle return and repair requests
• Your customers list