Help center › Orders
Busy mode: take longer or pause in one tap
When orders pile up, add 15, 30 or 45 minutes to your prep time for an hour, or stop new orders for a while, from the Busy? button on Orders or Home.
- Tap Busy? at the top of Orders or Home.
- Take longer: +15, +30 or +45 minutes for the next hour. New orders get a later ready-by time, scheduled orders need that much more notice, and your shop page says you are busy.
- Stop new orders: for 30 minutes, 1 or 2 hours, or the rest of today. Customers see you are paused and can come back later.
- Tap the button again and Back to normal to end it early. Both end by themselves when the time is up.
Tips
- Orders already placed are not changed.
- The pause is the same as the one in Settings → Hours, with its message.